Condell Home Medical Equipment FAQs
(Frequently Asked Questions)
Does Condell Home Medical Equipment offer CPR for Family and Friends?What is the process for obtaining home medical equipment?
Who pays for Condell Home Medical Equipment services?
Does Medicare cover home medical equipment?
Where are services provided?
What are the qualifications of the Condell Home Medical Equipment staff?
How do I learn how to use the equipment?
What if there is a problem with my equipment or the delivery of my equipment?
How are emergencies handled?
Does Condell offer CPR for Family and Friends?
Yes. Sponsored by the American Heart Association, Pediatric Alternatives in Creative Therapy (PACT) and Condell Home Medical Equipment offer this informative course which teaches how to:- Reduce the risk of sudden infant death syndrome (SIDS)
- Recognize signs of cardiac arrest and breathing difficulties
- Perform CPR and relieve foreign-body airway obstruction
- Understand the Infant/Child Chain of Survival
- Instruction for children with special needs is included
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What is the process for obtaining home medical equipment?
Upon a referral from your physician, our intake department will verify your insurance and benefits. Once the order is in place, a service technician will deliver your equipment to your home. The technician will also set up the equipment and explain how to use and care for it. | |
Who pays for Condell Home Medical Equipment services?
Medical equipment prescribed by a physician is a covered benefit under Medicare and Medicaid and most insurance companies now offer policies that include coverage of expenses for medically prescribed equipment. Upon a referral from a physician, our intake department will verify your insurance and benefits. | |
Does Medicare cover Home Medical Equipment?
*All recipients of Medicare are eligible for the benefits of home medical equipment. Usually, Medicare pays 80 percent of an approved amount for certain pieces of medical equipment. For more information on Medicare coverage, Illinois residents may call 1-800-633-4227. Condell Home Health Care is Medicare certified.*Information provided by U.S. Department of Health and Human Services. Health Care Financing Administration 9/00 publication.
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Where are services provided?
Most patients receive care in their own home or the home of loved ones.Condell Home Medical Equipment also serves residents of most nursing homes and assisted living facilities.
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What are the qualifications of the Condell Home Medical Equipment staff?
Condell Home Medical Equipment is staffed by licensed respiratory therapists and service technicians who are trained by Condell Medical Center. | |
How do I learn how to use the equipment?
The service technician will explain the function and care instructions for the equipment to ensure that you know how to use correctly. | |
What if there is a problem with my equipment or the delivery of my equipment?
Condell Home Medical Equipment works to offer you comprehensive, convenient and problem-fee care. However if you should need assistance with your equipment, we will be happy to repair or exchange any products received through Condell Home Medical Equipment. Please call (847) 367-5750 any time. A representative is available 24 hours a day, 7 days a week, 365 days a year. | |
How are emergencies handled?
Please call 9-1-1 if your requirements extend beyond the capabilities of the Condell Home Medical Equipment staff.Staff members and delivery services are available 24 hours a day to handle any emergency situations that do not require the expertise of emergency technicians or emergency medical equipment. Just phone (847) 367-5750 or 1-800-813-5185.
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